Personal Security

05/23/2023

How to Protect Yourself Online

Choose strong passwords containing at least 8 characters, and at least one each of the following: upper and lower case letters, numbers and symbols.
Keep contact information with the bank up-to-date to ensure we can contact you quickly if we notice any unexpected activity with your accounts.
Limit the information you share on Social Media.
When traveling have your mail held.
Shred old documents containing personal information.
Remove all personal information from old mobile devices, computers, and fax machines.
Keep software, anti-virus protections, firewalls and operating system patches updated.
Never shared your log in credentials with anyone.
Do not allow your internet browser to save your user names and passwords for automatic login.
Be skeptical of unsolicited emails and attachments.
Only access your personal financial information from a computer or device that you trust and never leave your computer unattended while using online banking.
If your computer or mobile device is lost or stolen notify BNH as soon as possible so we can help you protect your accounts.
Monitor your credit report annually, from each of the three major credit bureaus: Equifax (1.800.685.1111, www.equifax.com); Experian (1.888.397.3742, www.experian.com) and TransUnion (1.877.322.8228, www.transunion.com).

How to Protect Yourself at an ATM or Gas Station

There are some risks you should be aware of:

Skimmers are devices that are attached to the card slot of an ATM or gas station pump by criminals to capture your account information and/or your money.
ATM cameras placed by criminals can capture your keystrokes or account information.
Muggings can also occur at ATMs.
- Use extra precautions at night, in remote locations and unsecured ATMs.
- Become familiar with the ATMs surroundings and notify someone from the bank if you think something is out of place.
- Avoid counting your money at the ATM.
Don’t forget to collect, then properly dispose of (shred) any ATM receipts.
Ensure you take your card with you when your transaction is complete.
Never loan your ATM/Debit card.
Never write your PIN on your ATM/Debit card.
Protect your PIN from prying eyes by shielding it with your other hand as you type.