Bank of New Hampshire Promotes Taylor Laro to Marketing & Customer Experience Officer
Laconia, New Hampshire – April 6, 2023 – Bank of New Hampshire is proud to announce the promotion of Taylor Laro to Marketing & Customer Experience Officer.
In this role, Taylor is responsible for proactively increasing customer satisfaction and loyalty with our brand while managing and promoting marketing projects and campaigns. Taylor works cross-departmentally to consolidate feedback and reviews, identifies opportunities for improvement, and uses the voice of our customers to optimize customer experiences and brand awareness.
Taylor joined Bank of New Hampshire in March 2020 as Marketing & Digital Media Specialist. Taylor holds a Bachelor of Arts degree from Saint Anselm College. She has completed the ABA Certificates in Principles of Banking, Marketing Financial Services, and Bank Marketing. Taylor is a graduate of the Northern New England School of Banking and is currently attending Leadership Lakes Region. Taylor is also the Chair of the New Hampshire Bankers Association’s Young Bankers Peer Group.
“Taylor has made a tremendous impact since her arrival to the Bank three years ago. Her efforts on both major projects, as well as day-to-day functions, has proven to be extremely beneficial,” said Michael Seymour, Chief Retail Banking & Marketing Officer for Bank of New Hampshire. “Taylor’s experience, combined with her strong drive to succeed, has helped to grow our Marketing presence, while advancing our customer experience objectives.”
Bank of New Hampshire is excited to have Taylor in this role on our team as we aspire to remain an independent mutual financial institution, delivering innovative solutions and exceptional service, while assisting our employees, customers and communities to build brighter futures.
Bank of New Hampshire, founded in 1831 provides deposit, lending and wealth management products and services to families and businesses throughout New Hampshire and southern Maine. With 21 banking offices and assets exceeding $2 billion, Bank of New Hampshire is the oldest and one of the largest independent banks in the state. Bank of New Hampshire is a mutual organization, focused on the success of the bank’s customers, communities and employees, rather than stockholders. For more information, call 1.800.832.0912 or visit www.BNH.bank.
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