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Bank of New Hampshire Promotes Windy Carnes to Assistant Vice President – Customer Service Officer


Gilford, New Hampshire – February 14, 2023 – Bank of New Hampshire is proud to announce the promotion of Windy Carnes to Assistant Vice President – Customer Service Officer.

In this role, Windy effectively supervises the day-to-day activities relating to the Customer Service Center’s inbound and outbound telephone, chat and email services. This includes managing timely and effective responses to customer inquiries, problems and concerns, all while striving to achieve superior service. 

Windy joined Bank of New Hampshire in May 2021 as a Customer Service Officer. Windy holds a Bachelor of Science degree and a Master of Business Administration with a concentration in Project Management, both from Southern New Hampshire University.

“Congratulations to Windy on her well-deserved promotion. Windy is a wealth of knowledge in managing our contact center,” said James Glover, Vice President – Laconia Banking Office Manager for Bank of New Hampshire. “She is an absolute pleasure to work with and provides tremendous support, leadership and guidance to her team. Windy prides herself in providing expert customer service and has a true passion for her customers.”

Bank of New Hampshire is excited to have Windy in this role on our team as we aspire to remain an independent mutual financial institution, delivering innovative solutions and exceptional service, while assisting our employees, customers and communities to build brighter futures.

Bank of New Hampshire, founded in 1831 provides deposit, lending and wealth management products and services to families and businesses throughout New Hampshire and southern Maine. With 21 banking offices and assets exceeding $2 billion, Bank of New Hampshire is the oldest and one of the largest independent banks in the state. Bank of New Hampshire is a mutual organization, focused on the success of the bank’s customers, communities and employees, rather than stockholders. For more information, call 1.800.832.0912 or visit

Photo Caption: Windy Carnes, Assistant Vice President – Customer Service Officer for Bank of New Hampshire

For media inquiries, contact:

Tiffany Baert

Vice President – Marketing Officer
(603) 527-3270