Taylor Laro Promoted to Assistant Vice President – Marketing & Customer Experience Officer at BNH

Laconia, New Hampshire – July 24, 2024 – Bank of New Hampshire is proud to announce the promotion of Taylor Laro to Assistant Vice President – Marketing & Customer Experience Officer. Taylor brings extensive experience in bank marketing to this role, where she will leverage her valuable insights and skills to elevate the Bank’s customer experience and brand presence.

Taylor joined Bank of New Hampshire in March 2020 as Marketing & Digital Media Specialist and has steadily advanced through the organization. Her contributions to expanding the Bank’s marketing reach, streamlining department operations and establishing a robust Customer Experience program have been instrumental to BNH’s success. In her new role as AVP – Marketing & Customer Experience Officer, Taylor will be responsible for enhancing customer satisfaction and loyalty, developing and executing innovative marketing campaigns and fostering cross-departmental collaboration to optimize customer experiences. She will also manage the day-to-day operations of the Marketing team.

“Taylor’s exceptional skills and dedication have been instrumental in our marketing successes,” said Tiffany Baert, Vice President – Marketing Officer for Bank of New Hampshire. “In this new role, Taylor will oversee the operations of our dynamic marketing team, driving innovation and ensuring unparalleled customer experiences. We are confident that Taylor’s leadership will propel us to new heights, reinforcing our commitment to excellence and customer satisfaction.”

Taylor holds a Bachelor of Arts degree from Saint Anselm College and is a graduate of the New England School for Financial Studies, Northern New England School of Banking and Leadership Lakes Region. She has earned ABA Certificates in Principles of Banking, Marketing Financial Services and Bank Marketing. Actively engaged in the community, Taylor serves on the board of the Lakes Region Chamber.

Bank of New Hampshire is excited to have Taylor in this role on our team as we aspire to remain an independent mutual financial institution, delivering innovative solutions and exceptional service, while assisting our employees, customers and communities to build brighter futures.

Bank of New Hampshire, founded in 1831 provides deposit, lending and wealth management products and services to families and businesses throughout New Hampshire and southern Maine. With 21 banking offices and assets exceeding $2.5 billion, Bank of New Hampshire is the oldest and one of the largest independent banks in the state. Bank of New Hampshire is a mutual organization, focused on the success of the bank’s customers, communities and employees, rather than stockholders. For more information, call 1.800.832.0912 or visit BNH.Bank.

Photo Caption: Taylor Laro, Assistant Vice President – Marketing & Customer Experience Officer for Bank of New Hampshire.